Last Updated: 21 December 2024

Welcome to Kraftersart, your destination for authentic handicrafts and bamboo grass items. By accessing or using our website, you agree to be bound by the following terms and conditions (“Terms”). Please read these carefully before using our services.

1. Acceptance of Terms

By visiting our website or making a purchase, you acknowledge and accept these Terms. If you disagree with any part, you must discontinue using our services.

2. Eligibility

  • You must be at least 18 years old to use our website.
  • You agree to provide accurate and complete information during the checkout process.

3. Products and Services

We strive to provide accurate descriptions and images of our products. However, slight variations may occur due to the handcrafted nature of our items.

4. Payments

  • By using Razorpay, you agree to its Terms of Conditions and Privacy Policy.
  • All payments must be made in INR, and applicable taxes will be displayed during checkout.

5. Shipping and Delivery

  • We ship within India and to select international locations. Shipping fees and estimated delivery times will be communicated at checkout.
  • Delays caused by third-party logistics providers or unforeseen circumstances are beyond our control.

6. Cancellations, Returns, and Refunds

  • Cancellation requests can be made within 24 hours of placing an order.
  • Refunds will be processed within 7 Days business days of receiving returned items, subject to quality checks.
  • For more details, please refer to our Return and Refund Policy.

7. Privacy

We value your privacy and are committed to protecting your data. For details on how we collect, use, and store information, refer to our Privacy Policy.

8. Prohibited Activities

You agree not to:

  • Violate any laws or third-party rights while using our services.
  • Use our website to disseminate harmful or unlawful content.
  • Engage in fraudulent activities, including unauthorized payment methods.

9. Intellectual Property

All content on our website, including images, text, and trademarks, is the property of Kraftersart. Unauthorized use is strictly prohibited.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services, except as required by law.

11. Modification of Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. Continued use of our services signifies your acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

13. Contact Us

For questions or concerns regarding these Terms, please reach out to us at:

  • Email:  krafterscustom@gmail.com
  • Phone: 9602818056