Welcome to Kraftersart, your trusted destination for exquisite and authentic handicraft items. We take pride in ensuring that your orders are handled with care and delivered on time. Please read our detailed shipping and delivery policy below to understand how we bring your handcrafted treasures to your doorstep.

Shipping Policy

Order Processing:

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving payment.
  • In case of any delays due to unforeseen circumstances, we will notify you promptly.

Shipping Charges:

  • Free shipping is available on orders above a specified value.
  • For orders below this threshold, a nominal shipping fee will be applied at checkout.

Delivery Locations:

  • We deliver across India and selected international destinations.
  • For international orders, additional customs fees may apply, which will be borne by the customer.

Delivery Time:

  • Domestic orders: 3-7 business days.
  • International orders: 7-15 business days.
  • Please note that delivery times may vary based on your location and unforeseen factors.

Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email/SMS to monitor your delivery status.

Packaging

We prioritize eco-friendly and secure packaging to ensure your handicraft items reach you in pristine condition.

Delivery Guidelines

  • Please ensure that the shipping address provided is correct and accessible during delivery hours.
  • In case of any failed delivery attempts, our delivery partner will contact you for rescheduling.

Order Issues

Damaged or Incorrect Orders:

  • If you receive a damaged or incorrect item, please contact our support team within 48 hours of delivery.
  • Provide photos of the packaging and product to help us resolve the issue quickly.

Non-Delivery:

  • If your order has not arrived within the estimated delivery time, please reach out to our support team with your order details.

Thank you for choosing Kraftersart for your handicraft needs. We value your trust and are committed to providing a delightful shopping experience.

Contact Us

For questions, concerns, or requests related to your privacy, reach us at:

  • Email: krafterscustom@gmail.com
  • Phone: 9602818056