Privacy Policy

Last Updated: 21 December 2024

Welcome to Kraftersart , your trusted platform for handicrafts, bamboo grass items, and more. Your privacy is important to us, and we are committed to safeguarding your information. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services.

Information We Collect

Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, phone number, billing/shipping address, and payment details.

Payment Information: For transactions, we use payment gateway. Payment gateway may collect additional data such as credit/debit card details, UPI IDs, or bank account details.

Technical Data: Includes IP address, browser type, operating system, referring URLs, and other data related to your browsing activity.

Cookies: We use cookies to enhance user experience, analyze traffic, and support site functionality. You can control cookies through your browser settings.

How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders, including payment processing.
  • To communicate updates about your orders, offers, or customer service inquiries.
  • To improve website performance and enhance user experience.
  • To comply with legal requirements and prevent fraud or misuse.

Sharing Your Information

We respect your privacy and will only share your information in limited circumstances:

  • Payment Processing: With Razorpay for secure payment transactions.
  • Third-party Service Providers: To facilitate shipping, order fulfillment, or marketing analytics.
  • Legal Obligations: When required by law or in response to valid legal requests.

Data Security

We adopt industry-standard practices to protect your data from unauthorized access, alteration, or disclosure. Razorpay also follows stringent security measures for payment-related data. However, no online platform is entirely secure, and we recommend that users take precautions to protect their accounts.

Your Rights

  • Access and Updates: You can review and update your personal details by logging into your account.
  • Data Deletion: Request the deletion of your account and associated data by contacting us at krafterscustom@gmail.com.
  • Cookies Management: Adjust your browser settings to manage cookie preferences.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised date. Continued use of the website signifies your acceptance of the updated terms.

Contact Us

For questions, concerns, or requests related to your privacy, reach us at:

  • Email: krafterscustom@gmail.com
  • Phone: 9602818056